mykoins is our in-app currency which you can use as payment for the service fee and items purchased.
To top up your mykoins:
- Login on your mymall app
- Navigate to Account > Payment Methods
- Look for mykoins, then tap Top up
- Minimum amount that can be topped up is 200
- Choose or input your desired amount
- Click on "Add ___ to mykoins"
- Click on "Accept" for the terms and conditions after going through them
- Choose mode of payment
- Credit card
- GCash
- PayMaya Wallet
- Proceed ahead with the respective mode of finance
- Once completed, you can go back to Payment methods and will see topped up amount in mykoins
- Kindly expect 1-2 min delay from the relevant finance mode chosen.
- Now mykoins will become your primary mode of payment.
- The service fee will be deducted from mykoins first before your credit card
- Any refunds, discounts or rebates are given in form of mykoins
- You can also use your mykoins to shop from your desired store. As Ate requests for the payment of your desired product and you accept, it will get deducted from your available mykoins
To check your available mykoins balance:
- Login on your mymall app
- Navigate to Account > Payment Methods
- Your available mykoins will be displayed along with your linked card information
💡 Something to note:
- mykoins once purchased are non-refundable, non-transferable, and non-convertible to cash.
- Please wait for up to 5 minutes for the top-up to be reflected on your wallet.